Shipping


IMPORTANT INFORMATION

  • The shipping costs are FLAT RATES. 
  • The prices of our products are based on the US $ currency. 
  • All our products are handmade so each item can differ in small details from others due to the handcrafted methods.

SHIPPING POLICY

TRACES OF THE WORLD  currently provides shipping within Canada, EEEUU, Mexico and Europe. 

We work closely with our shipping partner to minimize the potential impact of custom delays on our national and international customers.

For each country we have established with our shipping providers an approximated FLAT RATE for the countries we are delivering our products:

APROX. SHIPPING FLAT RATE

DHL FLAT RATE - United States - 30$/35$

DHL FLAT RATE - Europe - 40$/45$

DHL FLAT RATE - Mexico - 15$/20$

DHL FLAT RATE - rest of the world - 65$

*These prices correspond to maximum weight of 1 kg. For more items or exceeded weight, please ask us contact@tracesoftheworld.com

SHIPPING OPTION RATE DELIVERY TIME

DHL United States  2-5 days

DHL Europe 5-7 days

DHL Mexico 2-3 days

*rest of the world please ask us contact@tracesoftheworld.com

Please note that shipping times may vary based on the shipping location. The cost of customs, duties, taxes and returns are the responsibility of the receiver.

SHIPPING

To return your product, you should mail your product to: Calle Chiapa de Corzo, 30 San Cristobal de las Casas Chiapas MX 29220

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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